Terms and Conditions

PANORAMICA 

Questo sito web è gestito da Zerow, proprietà di ZEROW SRL In tutto il sito i termini “noi”, “ci” e “nostro” si dice a Zerow. Siamo una società registrata in Italia e la nostra sede legale è in via Isaac Newton 102, Scandicci, Firenze (50018), Italia. Il nostro numero di partita IVA è 07138020487.

Zerow offre questo sito Web, tutte comprese le informazioni, gli strumenti ei servizi disponibili da questo sito a te, a condizione che tu accetti tutti i termini, le condizioni, le politiche e gli avvisi qui indicati. 

Questi termini e condizioni (insieme alle informazioni e alle politiche contenute nelle pagine “Servizio clienti” del sito Web e documento qualsiasi altro termini a cui si fa riferimento in questi termini e condizioni) (“Termini e condizioni”, “Termini di servizio”, ” Termini”) i termini di configurazione legali che si collegano all’utilizzo del nostro sito Web https://www.zerow.it , di qualsiasi suo sottodominio e di altro sito Web da noi gestito o per nostro conto e qualsiasi applicazione per dispositivo mobile o applicazione desktop sviluppata da noi o per nostro conto (insieme, i “Siti Web” e “Sito Web” sono un riferimento a uno qualsiasi di essi) e gli altri servizi che forniscono (i “Servizi”).Presento Termini di servizio si trova a tutti gli utenti del sito Web, inclusi, a titolo esemplificativo, gli utenti che sono browser, fornitori, clienti, venditori, 

1. COMPRENSIONE DI QUESTI TERMINI E CONDIZIONI

Quando alcune parole e frasi vengono utilizzate in questi Termini e condizioni, hanno significati specifici (questi sono non come “termini definiti”). Puoi definire questi definiti termini perché iniziare con lettere maiuscole (anche se non si trovano all’inizio di una frase). Quando un termine definito utilizzatore viene, ha il significato attribuitogli nella sezione dei Termini e Condizioni in cui è stato definito (puoi trovare questi significati guardando la frase in cui termine il definito è compreso tra parentesi e segni vocali).

Si prega di leggere il nostro sito Web. Termini di servizio prima di accedere o utilizzare il nostro sito Web. Accedendo o utilizzando qualsiasi parte del sito, accetta di essere vincolato da questi Termini di servizio. Se non si accettano tutti i termini e le condizioni di questo accordo, non è possibile accedere al sito Web o utilizzare alcun servizio. Se i presenti Termini di servizio sono considerati un’offerta, l’accettazione è espressamente limitata ai presenti Termini di servizio. 

Eventuali nuove funzionalità o strumenti aggiunti al negozio corrente saranno soggetti inoltre ai Termini di servizio. Puoi rivedere la versione più recente dei Termini di servizio in qualsiasi momento su questa pagina. Ci riserviamo il diritto di aggiornare, sostituire o sostituire qualsiasi parte di questi termini di pubblicando aggiornamenti e/o modifiche al nostro sito web. È tua responsabilità controllare questa pagina per eventuali modifiche. L’uso continuato o l’accesso al sito Web dopo la pubblicazione di eventuali modifiche è un’accettazione di tali modifiche. 

2. CONDIZIONI DEL NEGOZIO ONLINE

 

Accettando questi Termini di servizio, dichiari di avere almeno la maggiore età nel tuo stato o provincia di residenza, o di avere la maggiore età nel tuo stato o provincia di residenza e ci hai dato il tuo consenso a consentire a qualsiasi tuo dipendente minorenne di utilizzare questo sito. 

L’utente non può utilizzare i nostri prodotti per illegali o non autorizzati né, nell’uso del Servizio, viola scopire nessuna legge nella propria giurisdizione (incluse, a a titolo esemplificativo, le leggi sul copyright). 

Non devi trasmettere alcun worm o virus o alcun codice di natura distruttiva. 

Una violazione o violazione di uno qualsiasi dei Termini comporterà l’immediata cessazione dei tuoi Servizi. 

3. CONDIZIONI GENERALI 

Ci riserviamo il diritto di rifiutare il servizio a chiunque per qualsiasi motivo e in qualsiasi momento. 

Comprendi che i tuoi contenuti (escluse le informazioni sulla carta di credito), possono essere trasferiti non crittografati e comportare (a) trasmissioni su varie reti; e (b) modifiche per conformarsi e adattarsi ai requisiti tecnici delle reti o dei dispositivi di connessione. Le informazioni sulla carta di credito vengono sempre crittografate durante il trasferimento su reti. 

Accetti di non riprodurre, duplicare, copiare, vendere, rivendere o sfruttare qualsiasi parte del Servizio, l’uso del Servizio o l’accesso al Servizio o qualsiasi contatto sul sito Web attraverso il quale viene fornito il servizio, senza espressa autorizzazione scritta da parte nostra . 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 

4. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION 

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 

5. MODIFICATIONS TO THE SERVICE AND PRICES 

Prices for our products are subject to change without notice. 

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service. 

6. PRODUCTS

The Website exclusively sells luxury and top-quality products. These products are purchased by the Vendor directly from fashion houses, manufacturers and dealers, carefully selected for their stringent quality control. The Vendor does not sell second-hand products, flawed products, or products of lower quality than the corresponding market standards. Certain products may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. 

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

7. ACCURACY OF BILLING AND ACCOUNT INFORMATION 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. 

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed. 

For more detail, please review our Returns Policy. 

8. OPTIONAL TOOLS 

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. 

9. THIRD-PARTY LINKS 

Certain content, products, and services available via our Service may include materials from third parties. 

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party. 

10. ORDER AND PAYMENT

To purchase one or more products on the Website, you must fill out the online order proposal form and send it electronically to the Vendor, following the applicable instructions. After this, you will receive an e-mail from the Vendor acknowledging receipt of your order proposal. This email is an acknowledgment that the Vendor has received your order proposal and does not confirm acceptance of it.

Your order proposal is an irrevocable offer to buy the products. Therefore, before submitting the order proposal form, you will be asked to identify and correct any possible input errors.

The order proposal shall be deemed completed when the Vendor receives your order form electronically, the order information has been verified as correct and the Vendor accepts the order by sending a second email confirming the acceptance of the order proposal and the dispatch of the products. This email will contain the General Terms and Conditions of Sale and a summary of the Return Policy. The Vendor shall not be bound to supply any products which may have been part of your order until the order of such products has been confirmed in the shipment confirmation email.

By completing the checkout process and placing an order by clicking the “Place Order” button on the checkout page, you are offering to purchase the products from us. Your order for the products is subject to these Terms and Conditions which are incorporated into the contract between you and us. All orders are subject to availability and confirmation of the order price, which is determined by us. After entering into the contract for the products with us, we will be under a legal duty to supply you with goods that are in conformity with the contract. 

To order products you must be over 18 years of age and possess a valid credit or debit card (please see below for details of acceptable payment methods). By placing an order, you are promising that all details you provide are true and accurate, that you are over 18 years of age, that you are an authorized user of the credit or debit card used to place your order, and that there are sufficient funds in the account to cover the cost of your order.

The Website allows you to check your order and correct any errors before completing a purchase. Please take the time to read and check your order at each page of the order process as you are responsible for ensuring that the information you provide is accurate (for example, the correct products, quantities, size, color, etc.).

Payment of the price of the products, shipping, and delivery costs must be made using one of the methods indicated on the order proposal form. Shipping and delivery costs are non-refundable.

The following methods of payment are accepted by Zerow:

– Credit card: when Clients place orders online, Credit Card details are entered into a protected online banking system provided by Stripe. Visa, Mastercard, American Express are accepted. Please visit: www.stripe.com for further information.

– Paypal: Zerow accepts payments from PayPal Accounts and reserves the right to process orders only if shipped to the same address that the verified PayPal account is registered with.

– Alipay: clients may also choose to pay with their Alipay Account. For further information, please visit the official website of Alipay: intl.alipay.com

If paying by credit/debit card, your credit card information, such as credit card number and expiration date, will be sent via an encrypted protocol to the banks which provide remote electronic payment services to the Vendor. Except as provided in the Privacy Policy, these details will not be used by us except for processing your purchase order, issuing refunds in the event any products are returned, or for reporting cases of fraud on the Website to the competent authorities.

11. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party. 

12. PERSONAL INFORMATION 

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy. 

13. INTELLECTUAL PROPERTY, SOFTWARE, AND CONTENT

We are the owner or the licensee of all intellectual property rights in the Website and its content (such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software including the presentation and compilation of the same) (“Content”). The rights in the Website and the Content are protected by international copyright laws as well as by any relevant national law concerning copyright, authors’ rights, and database right laws. All such rights are reserved.

You must not systematically extract and/or re-utilize parts of the Website or the Content. In particular, you must not use any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization of any substantial parts of the Website. You must not create and/or publish your own database that features substantial parts of the Website (e.g. our prices and product listings) without our prior written consent.

Except where expressly stated to the contrary, all persons (including their names and images), third party trademarks, and images of third party products, services, and/or locations featured on the Website are in no way associated, linked, or affiliated with us. Any trademarks/names featured on the Website are owned by the respective trademark owners.

14. ETHICAL SOURCING POLICY

As a reputable and trusted business committed to offering its customers high-quality products, we recognize our obligation to ensure that all suppliers are operating ethically. We expect all suppliers to consistently provide an environment that protects their employees’ health and safety and basic human rights. All suppliers are expected to comply with their national employment laws and regulations with particular regard to: minimum age of employment, freely chosen employment, health and safety, freedom of association and the right to collective bargaining, no discrimination, no harsh or inhumane treatment, working hours, rates of pay and terms of employment. We will never knowingly allow a supplier to offer its products on the Website if such products are sourced from countries that are in breach of these principles. We also look to the suppliers to instill these principles when dealing with their own supplier base. Because of the sometimes complex nature of the suppliers’ supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of the products. However, as we continue to grow, we recognize the importance of being proactive and doing everything within our power to support the rights of those involved in the manufacture of the products. 

15. ERRORS, INACCURACIES AND OMISSIONS 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated. 

16. PROHIBITED USES 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 

17. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

 

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. 

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 

In no case shall Zerow, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

18. INDEMNIFICATION 

You agree to indemnify, defend and hold harmless Zerow and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

19. SEVERABILITY 

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. 

20. TERMINATION 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 

21. ENTIRE AGREEMENT 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 

22. GOVERNING LAW 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Italy. 

23. CHANGES TO TERMS OF SERVICE 

You can review the most current version of the Terms of Service at any time on this page. 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

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