dotzer0
Zerow stands for Zero Waste. We are a community of companies, artisans, designers and people who love sustainable products. We offer a marketplace where you can buy upcycled products and leftovers and a circular network made to connect companies and artisans for transforming waste into products.
Zerow allows you to sell leftover materials (or pre-production waste) such as textile, leather or other secondary raw materials. Also metal accessories, tools, boxes, machines and everything which can be used for production and sell purposes is welcome. Let’s upcycle it!
Possible refunds and exchanges will be processed within 14 working days upon the arrival into our warehouse.
If you are an artisan or a brand committed to quality, tradition, craftsmanship, and circularity please visit contact us. If you are aligned to our philosophy you will be very welcome to join our marketplace and we will be happy to have you on our side in the fight against waste.
We honor return requests made within 14 days after receiving the original purchase.
Zerow accepts returns of unworn, unwashed, and undamaged items, with no signs of use, for refund. Please note that customized, personalized and exchanged products cannot be returned.
Returns must be packaged in the Zerow box, which must be securely sealed with adhesive tape. In case our box is no longer available, you may use another type of packaging suitable for the shipment of our items.
If the original order was below the 150€ threshold for free shipping the shipping fee will be excluded from the refund. If a partial return brings the total amount paid below 150€, the shipping amount will be deducted from the refund according to your local shipping rate.
It means that there is no stock for that particular product. It will be manufactured only once the order is placed. This helps the reduction of wasted materials and resources.
You can find the ‘Crafting time’ in the description of the product.
