When the fashion industry is the problem, we are the solution.
All our products are ethically produced in Italy following the highest labour standards and circular practices, this means that every piece is produced to reuse leather and textile leftovers or to avoid waste to be created.
We were born to reshape the fashion industry.
We share a new simple and clear way to understand sustainability: we produce with what already exists using crafting processes with the lowest impact.
Know more with our guide to sustainable shopping.
Zerolab was born with the aim of encouraging cultural exchange among people with different realities in the circular economy.
Here you will be able to buy upcycled leather from the luxury supply chain, specific training courses in the field
of design and eco-design and find the right partner for your sustainable fashion project.
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shipping in 72h
compensated in CO2
Shipping time and costs depending on the product you are going to purchase especially if it is a product that is made to order.
We honor return requests made within 14 days after receiving the original purchase.
Zerow accepts returns of unworn, unwashed, and undamaged items, with no signs of use, for refund. Please note that customized, personalized and exchanged products cannot be returned.
Returns must be packaged in the Zerow box, which must be securely sealed with adhesive tape. In case our box is no longer available, you may use another type of packaging suitable for the shipment of our items.
If the original order was below the 150€ threshold for free shipping the shipping fee will be excluded from the refund. If a partial return brings the total amount paid below 150€, the shipping amount will be deducted from the refund according to your local shipping rate.
Did you buy a bag and over time it got damaged ?
Offering aftercare, post-purchase services has always been a priority for Zerow, that’s why if some of the products you bought on our platform deteriorate or break, Zero’s team is ready to pick up, reset and send them back to you.
Possible refunds and exchanges will be processed within 14 working days upon the arrival into our warehouse.
It means that there is no stock for that particular product. It will be manufactured only once the order is placed. This helps the reduction of wasted materials and resources.
You can find the ‘Crafting time’ in the description of the product.
How long is the lead time for a made-to-order product ?
It depends on each brand. If you want to know the specific lead time contact us we’ll let you know as soon as we can !
Do you want to sell in our marketplace or need more information?
Zerow stands for Zero Waste. We are a community of companies, artisans, designers and people who love sustainable products. We offer a marketplace where you can buy upcycled products and leftovers and a circular network made to connect companies and artisans for transforming waste into products.
Zerow is part of the Ellen MacArthur Foundation community.
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